First and foremost, Don’t Panic!
Accidents will happen and most can be resolved, sometimes not without the help of a professional, but the NCCA is here to assist no matter what the circumstances.
If something gets spilled on to your carpet, prompt action is required to prevent staining.

Be Prepared
It is the recommendation of the National Carpet Cleaners Association to have the following items and solutions to hand for dealing with spillages as soon as possible:

•Clean white absorbent cloth or towel
•Dry Cleaning Solution – Surgical Spirit (usually available from local Chemists)
•Detergent Solution – One teaspoonful of gentle detergent for washing woollens, to half a pint (0.3 litres) of warm water
•Detergent Vinegar Solution – Add one teaspoonful of white (not malt) vinegar to the Detergent Solution
•Ammonia Solution – One teaspoonful of branded household Ammonia (available from hardware stores) to one cup of warm water
General Tips
•Do not over wet into backing materials
•Always test any solution/detergent on an inconspicuous area of carpet prior to treating a stain
•Use detergents at recommended dilution ratios
•Scrape up or blot up any excess prior to treatment
•Blot, never rub or scrub
•Do not use inappropriate detergents on carpets or upholstery i.e. (washing up liquid, wash powders, household bleach, disinfectants)
•Always work from the outside of the stain inward to avoid spreading
•Always apply the cleaning fluid to the absorbent spotting material not directly onto the carpet or fabric
•Encourage quick drying (carefully use a hairdryer on mild heat to assist)
•Deal with stains as quickly as possible for increased chances of success
•Keep the fabric or carpet as dry as possible.
Alcohol, Coffee, Tea, Liquid Foods, Urine
•Blot up surplus spillage
•Use Detergent Vinegar Solution, a little at a time
•Work from the outer edge of the stain inwards
•Frequently blot with dry cloths
•See below for final rinse procedure
Chocolate, Sweets, Blood, Glue, Egg, Ice Cream, Milk, Soft Drinks, Vomit
•Scrape up excess with a blunt knife
•Use a Detergent Solution starting at the outer edge
•Blot dry
•Follow up with Ammonia Solution
•Blot dry
•See below for final rinse procedure

Solids, Fats, Tar, Chewing Gum, Oil, Ointment, Shoe Polish
•Scrape up excess with a blunt knife
•Use a Dry Cleaning Solution followed by Detergent Vinegar Solution
•Blot dry
•See below for final rinse procedure
Unknown Stains
•Scrape up or blot surplus spillage
•Use a Dry Cleaning Solution followed by clean luke warm water
•Blot dry
•If further treatment is needed, use either Detergent or Detergent Vinegar Solution
•Blot dry
•See below for final rinse procedure
Final Rinse Procedure (applicable to all above methods of stain removal)
•Mix one-part white vinegar and four-parts water
•Pour mixture into a spray bottle and spray over the stained area
•Blot dampened area (do not rub) to remove excess moisture
•Spread white kitchen towel (stacked 6-8 sheets deep) or absorbent cloth over the affected area and place a weight, such as a telephone directory, on top
•Leave overnight and repeat if necessary
Whilst the stain removal guide may be basic, it should help prevent some quite common and expensive DIY stain removal damage. Unfortunately, there can never be a guarantee of complete removal of a stain, but the correct routine will give your professional cleaner, when called in, the best possible chance of success.

REMEMBER: Act Quickly. Scrape up solids, blot up liquids. Take plenty of time, it is worth the effort. Mix the solution accurately and test it on an out of the way piece of carpet. Always work from the outer edge of the stain to the centre. Dab or blot rather than scrub or rub. And, most importantly, NEVER OVER-WET.

NOTE: We are aware that some new carpets have been subjected to anti-static and soil-resistant treatments. Even when these have been applied, it is wise to follow the stain removal procedures suggested

http://www.cleansmartsupplies.co.uk/acatalog/Airflex_Turbo.html

>

If you have any feedback about our site – design, layout or functionality – we would be delighted to receive your input. Please use the comments form below.

Most Thorough Carpet Cleaning You’ve Ever Seen Or It’s Free!

Every job we do comes with our iron-clad, risk free guarantee! If you are not happy with our work, we’ll re-clean the area for free. If you are still not pleased, you pay nothing. We feel that nothing is more important than your complete and total satisfaction. Premium Carpet Care’s goals are simple and straight forward:

Commitment To Our Clients – We offer clean carpets 365-days of the year! We’ll provide you the cleanest, healthiest carpets possible – every day!

Highest Value Delivered – To provide the most effective manufacturer recommended cleaning methods to our valued clients.

Absolute Best Quality Service – To make every home and business that we clean a cleaner and healthier environment to live and work in.

Professionalism – Our Internationally Approved training, uniformed employees will deliver our services on time in easily identifiable Cleaning Services Vehicles.

Satisfaction – We leave Satisfaction to the others! The job is not complete until you are totally 100% WOWED!

“We stand behind each and every one of our jobs 100% because we believe in our service and our ability. We want you to feel relaxed and comfortable while we are a guest in your home. It’s our responsibility to serve you well and we have put our names to this guarantee!”

Signed: Justin & Emma (Owners of Premium Carpet Care)

Mrs Corsbie-Smith, Manager of Minsden Care Home, Hitchin

“I was completely satisfied with the whole job, and would not hesitate in recommending Premium Carpet Care to my family and friends”

Mrs T, (Housewife) Essex Road, Stevenage, Herts

“The appearance of the carpets were as good as new afterwards”

Mrs Freeman, St Ippolyts, Herts

I am very pleased to comment on such a professional person who came and did such a good job, who provided many details about the work he was going to do and with good manners. A first class local company”

Mrs Field, Bragbury End, Stevenage

“The service I received was excellent, very professional and friendly. I would certainly use Premium Carpet Care again.”

Mrs Howell, (Marketing Manager) Colwyn Close, Stevenage.

“First class – will recommend you to all our friends”

Mr & Mrs Parry, (Proprietor- PR Company) London

“Very Good job indeed…the colours in the carpet pattern are very clean!”

Mrs Morris, Stevenage

We are highly satisfied with your service. Made a tough job look great!”

S. Carter (University Lecturer), Bragbury End

“Excellent value for money, we will use you again!”

Mr Bowgett. Trafford Close, Stevenage

“very friendly and reasonably priced. A very thorough service with
friendly and experienced technicians. you cannot fail to have but
complete trust in this company”

Mike Kinsella, Grampian Place, Gt Ashby

“Carpets look fantastic, my baby can crawl atound on them knowing they
are wonderfully clean and sanitised!”

R.Reeve, Stotfold

Q: How often should I have my carpet cleaned?

A: On average household carpets should be cleaned at least once a year. In some cases (pets, children, allergies) carpets may require more frequent cleaning.

Q: How often should I have my upholstery cleaned?

A: Upholstery should be cleaned once every 12 months as a part of regular maintenance. Upholstery that shows visible dirt or soiling should be cleaned to avoid dirt building up and causing staining.

Q: How can I keep my carpet looking nice?

A: Regular vacuuming will help your carpet keep its just-like-new look. We also recommend that you have your carpet professionally cleaned at least once a year.

Q: Do you guarantee your work?

A: Premium Carpet Care stands behind each job. If for any reason you are unhappy with our services, we encourage you to let us know and we will reclean. If after that you are still unhappy we offer you your money back.